Forum Discussion

DorotaLangner's avatar
DorotaLangner
Community Member
27 days ago
Solved

Cannot Open 360 Degree Image Editor

Hello all, This issue has been persisting since September 20. My project has a few slides that contain 360 images, and when I originally added them (a few months ago), everything works just as expe...
articulate 360 teams
e-learning development
storyline 360
  • EricSantos's avatar
    EricSantos
    20 days ago

    Hi everyone,

    I have some great news to share. We just released another update for Storyline 360. In Update 127, we've included important fixes and new features. One of the bugs we've fixed is:

    Inserting, editing, or adding hotspots to 360° images caused errors while authoring, and 360° images caused courses to freeze on iOS.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    DorotaLangner, CarlFink1, ShannonMcPage, Daryl, appreciate everyone's patience while we tracked this down, and Carl, to your questions, this confirms it was a regression introduced in a recent build rather than anything OneDrive or file-path related, so no need to keep working around it once you're updated.

    Please let me know if you need additional help.

ShannonMcPage's avatar
ShannonMcPage
Community Member
26 days ago

I am so glad someone pointed me to this page. I intially thought it could be solved by moving all of the photos out of the network drives into the local folder, but that also did nothing. At this point is our only choice trying to step back some versions? This is a mess. I'm glad i am not the only one suffering :D