Forum Discussion
kulnapachanacho
3 years agoCommunity Member
Cannot open my Replay 360 project
I got the problem to open the project that I have recorded from Replay 360. It went well during the record time and save it in my computer. The file can save successfully. Once I try to open the pro...
StuartMill
2 years agoCommunity Member
Hi, I've been having a similar issue with a potentially corrupt file. I've followed the steps using 7-zip however the files it provides are not replay files, so i'm still unable to access them and continue editing my Replay project.
- StevenBenassi2 years agoStaff
Hi Stuart!
Sorry to hear you've also run into possible file corruption!
I see that you've opened a support case that's being handled by my teammate, Philam. Smart move! It looks like Philam replied to your e-mail sharing feedback and steps to take. I'd suggest giving those a shot to see if that does the trick!
We can continue the conversation through your case to keep all information in one spot.