Forum Discussion
Cannot publish course on storyline
I'm trying to publish a course within Storyline but each time I try to publish an error comes up saying "the file is read-only, open by others or don't have proper permissions" however, none of that...
Hi Gina,
I'm sorry to hear that you're experiencing this issue! That shouldn't be happening, but I'm happy to help troubleshoot.
- Are the files saved to your local hard drive (typically your C: drive), or are they on a network drive? If they're saved locally, here are a few approaches for us to take:
- Make a copy of an affected .story file, and change the name of it. Are you able to open the copy?
- If that doesn't help, you can try to repair Storyline 360.
If you're still getting stuck, please let us know! We can look at your .story file to investigate further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
