Forum Discussion
Cannot upload course to Review 360
I keep getting an error message that says it cannot upload the course and to check the internet connection. I am trying to upload a course that is on my C drive. This is the second course in the l...
That's interesting Diana.
I think that suggests that it's your installation of Storyline that has some sort of problem, as it is publishing corrupted courses. That would explain why your initial problem was publishing to Review failing.
Can you try it on a different computer just to check?
If not, try clearing the Storyline cache files (you do this by pressing F12 on the Articulate 360 launcher app)
If that doesn't work, reinstalling Storyline latest build should hopefully work.
Good luck!!
I have reinstalled it 2 times. Did you not read my initial message????? Is there a human being I can talk to? Doing it this way is just silly and is wasting time I do not have. We have tried uploading from 2 other different computers and get the same result. Trying to publish to the local computer also does not work because your system does not recognize the file it generates saying File format is not supported when I try to upload it directly into Review 360. I never get a confirmation when I save it and then the entire program freezes and shuts down.
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Hi Diana!
Sorry to hear you're having trouble publishing, and uploading a Storyline course to Review 360! Glad to see Andrew has been helping you!
I noticed that you've opened a support case being handled by my teammate, Woojin. It looks like he replied to your e-mail sharing insight into this behavior and the steps to correct it. If you have any follow up questions, feel free to reconnect with Woojin through your case!
