Forum Discussion
EricSantos
10 months agoStaff
Hi Jake,
Sorry to hear about the trouble downloading the Articulate desktop apps, and thanks for reporting this in a support case as well!
That endless looping behavior does sound strange and is a great troubleshooting opportunity for our support team. You're in excellent hands working one-on-one with them, and you should hear from them shortly!
- JakeJarmel10 months agoCommunity Member
Hi Eric,
I appreciate your response.
I haven't received a response yet.
Is there a way you can expedite it?
Thanks
- LaurenConnelly10 months agoStaff
Hello Jake!
Your case has been prioritized! You'll hear from our team shortly. I apologize for the delay!