Forum Discussion
Can't access link to download desktop apps with Free Trial?
Hi all,
Just signed up for the free trial.
I'm running a Mac with an Oracle VM/Windows 10.
When I tried to access the link for desktop apps download instead of loading it would go in an endles...
Hi Jake,
Sorry to hear about the trouble downloading the Articulate desktop apps, and thanks for reporting this in a support case as well!
That endless looping behavior does sound strange and is a great troubleshooting opportunity for our support team. You're in excellent hands working one-on-one with them, and you should hear from them shortly!
Hi Eric,
I appreciate your response.
I haven't received a response yet.
Is there a way you can expedite it?
Thanks
Hello Jake!
Your case has been prioritized! You'll hear from our team shortly. I apologize for the delay!
