Forum Discussion

CherylStGermain's avatar
CherylStGermain
Community Member
2 days ago

Can't Add Reviewers

I'm trying to add reviewers that I haven't previously sent items to, in Review360 and if i type the email address it doesn't convert it to an email and save it. When I hit enter it just checks/unchec...
Review 360
LaurenDuvall's avatar
LaurenDuvall
Staff
18 hours ago

Hi CherylStGermain! 

You can add a new reviewer by typing their full email address in the reviewer field and then pressing Enter or comma (,) to convert it into a reviewer. If pressing Enter is selecting an existing email in the list instead, try clicking outside the field after typing the address or adding a comma after the email. Refreshing the browser can also help if the field isn’t recognizing the new email.

The suggestions in the dropdown are based on reviewers who have previously been added in Review 360. Currently, there isn’t a way to remove individual emails from that suggestion list. However, you can remove someone from a specific review by selecting the X next to their name or email in the reviewer list.

If you continue to have trouble adding a new reviewer, feel free to share a quick screen recording and we’ll be happy to take a closer look.