Forum Discussion

Community Member

7 years ago

Can't edit Layer Properties

Hi, I seem to be having issues accessing the "properties" under layers. It used to work just fine but know when I try to open that to make edits to a layer nothing opens up. I've tried right cli...

storyline 360

LaurenPallan713

Community Member

5 months ago

after all these years I just had this same issue and this fix from Jason is the only thing that worked!

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edit Layer Properties","id":"message:916526","revisionNum":1,"repliesCount":16,"author":{"__ref":"User:user:454169"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:916526"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:916526"},"body@stripHtml({\"truncateLength\":200})":" Hi, \n I seem to be having issues accessing the \"properties\" under layers. It used to work just fine but know when I try to open that to make edits to a layer nothing opens up. I've tried right cli...","body@stringLength":"546","rawBody":"

Hi,

I seem to be having issues accessing the \"properties\" under layers. It used to work just fine but know when I try to open that to make edits to a layer nothing opens up. I've tried right clicking the layer and selecting properties and I've tried going to the layer then selecting the gear in the bottom right to no avail.

Has anyone else run into this issue? I'm using Storyline 3.

Hope everyone is doing well,

Andrew

","kudosSumWeight":0,"postTime":"2018-04-25T08:51:48.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:916526_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":66},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hi,

Has anyone else run into this issue? I'm using Storyline 3.

Hope everyone is doing well,

Andrew

","customFields":[]},"Conversation:conversation:916526":{"__typename":"Conversation","id":"conversation:916526","solved":false,"topic":{"__ref":"ForumTopicMessage:message:916526"},"lastPostingActivityTime":"2025-03-27T10:02:40.231-07:00","lastPostTime":"2025-03-27T10:02:40.231-07:00","unreadReplyCount":16,"isSubscribed":false},"ModerationData:moderation_data:916526":{"__typename":"ModerationData","id":"moderation_data:916526","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:916526_1":{"__typename":"Revision","id":"revision:916526_1","lastEditTime":"2018-04-25T08:51:48.000-07:00"},"ForumReplyMessage:message:1208204":{"__typename":"ForumReplyMessage","id":"message:1208204","conversation":{"__ref":"Conversation:conversation:916526"},"author":{"__ref":"User:user:1295534"},"revisionNum":1,"uid":1208204,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Can't edit Layer Properties","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1208204"},"parent":{"__ref":"ForumTopicMessage:message:916526"},"body":"

after all these years I just had this same issue and this fix from Jason is the only thing that worked!

","body@stringLength":"129","rawBody":"

after all these years I just had this same issue and this fix from Jason is the only thing that worked!

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