Can't hide text box if animated-- storyline 2

Hi Shelly,

I see the behavior you've shared here and am able to replicate it in a new file. It seems to only be connected to the "by paragraph" set up as mentioned by Rebecca. It looks like as a workaround you'd have to use the layer setting Rebecca mentioned.

I'm going to share this with our QA team for additional review, and I'll share additional information here once it becomes available. 

Thanks Ashley!

Hi. I realise this is from 6 years ago and I’ve just had the exact same issue with Storyline360 when changing the animation to be ‘by paragraph’. Seems odd that this is still the same after 6 years. My workaround was to split the four lines of text into separate text boxes meaning that ‘by paragraph’ wasn’t required. Didn’t think of layers. 

Hello Andrew!

I'm happy to help! Since this discussion is a bit dated and based on Storyline 2, I'd like to gather more details from you to make sure I understand exactly what steps you're taking. It sounds like you're looking to add animation by paragraph in Storyline 360. 

Which animation are you using? Also, are you setting the initial state to Normal or Hidden?

If you have a file you could share, that would be a great place to start. You can either attach it to this discussion or share it in a support case. I'm excited to troubleshoot this issue with you!

Hi Lauren

It looks like it's happening with any animation when you select the option "By paragraph" and what I can see from research is that this is a small bug and hasn't been resolved.  I solved it by splitting four bullet points into separate text boxes meaning that "by Paragraph" is not required.  Yes the initial state is set to hidden.  I don't have a file to send.