Can't import PowerPoint slides into Storyline 360.

Oh no, Steve! Sorry that's hanging you up. To see if we can nail this down, there are a few questions I'd like to ask:

• Are you receiving an error message when attempting to import PowerPoint slides now? If you're receiving an error that says "Failed to Import PowerPoint Presentation", take a look at this article for reasons why this may be occurring and solutions to get that working again.
• Are you working locally on your machine? If you're working from a network drive at all, that can definitely cause some wonky behavior when importing.
• Is this only happening when attempting to import into one specific Storyline 360 file, or does it happen if you open a new Storyline file entirely and attempt to import PowerPoint slides, as well?

Keep me posted! Thanks :)

This happens all the time for me-sometime with the same file. I am an Admin to my machine, I save locally. Sometimes it works and sometimes it doesn't. I just keep closing and retrying until it finally works. What is even odder is the imported font size comes across fine and others it is at least 2 sized to large.

Hi Lara,

I'm sorry you're having this trouble! We definitely wouldn't expect this to happen, especially so often. Are you also using Storyline 360 with PowerPoint 2010 or later? 

If you have an example of a PowerPoint file that was giving you issues, we'd like to test it. Send us a copy by clicking here, and we'll take a closer look. 

I'm glad it's working for now, but please reach out if it starts happening again! 

Same issue here. PowerPoint cannot be imported into Storyline 360. 

For proprietary reasons, I cannot share the content. 

Hi there Mike, sorry you're having trouble importing PowerPoint! Take a peek at this article that lists reasons why the PowerPoint import might have failed. 

If that doesn't nail down the issue, can you help me with a few more questions?

• Are you on the latest update of Storyline 360? 
• What version of PowerPoint are you using?
• Where is the PowerPoint file saved on your computer?

Has this issue been resolved? I just updated my powerpoint to the latest Office 365 desktop version which is Powerpoint 2016 and ran through all of the issues outlined in the article and the import is failing. I even downloaded the sample files to make sure it wasn't related specifically to my powerpoint file. I am at a loss and very frustrated.

Sorry you're hitting this roadblock, Lourdes. I can try and help you straighten this out, but first I'd like to get a little more information about your set-up.

• What version of Storyline are you using?
• Are you on the latest update of that version?
• Is the PowerPoint file saved to your local hard drive, or a network/shared drive?

I am using the latest version of Office 365 desktop version with PowerPoint 365 (updated) and Storyline 360 (updated).

PowerPoint is saved to my local hard drive.

I am unable to import any presentations since I updated Storyline a few days ago. 

I receive "Failed to Import PowerPoint presentation"    Lists the presentation asks to verify that it is a valid presentation.  

Example file attached. 

Hi there Jim!

Sorry to hear you're having trouble importing. I was able to import your file into Storyline 360--check out the attachment I shared. 

Try these steps to do a fresh installation of Storyline 360, and let me know if that solves it!