Forum Discussion

SteveJones's avatar
SteveJones
Community Member
9 years ago

Can't import PowerPoint slides into Storyline 360.

I'm suddenly unable to import PowerPoint slides into  Storyline360. I've even tried importing slides I've imported before. Did something change? How can I fix? Thanks, Steve
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff
9 years ago

Hi Lara,

I'm sorry you're having this trouble! We definitely wouldn't expect this to happen, especially so often. Are you also using Storyline 360 with PowerPoint 2010 or later? 

If you have an example of a PowerPoint file that was giving you issues, we'd like to test it. Send us a copy by clicking here, and we'll take a closer look. 

  • LaraMcKinnon's avatar
    LaraMcKinnon
    Community Member
    9 years ago

    It isn't consistently an issue and this morning I was able to save a PPT file to my desktop open Storyline and import it. I have had zero issues. Yesterday it was wonky and I sometimes could import and other times had errors.

    It is maddening to think the resolution might be a combination of rebooting and saving the PPT to the desktop. But until I have time to do more testing that is my story and I am sticking too it!