Forum Discussion
DanielSchwar971
10 months agoCommunity Member
Can't insert animated characters
I've been running into an issue with inserting characters. I'm able to insert photographic characters but when I try to insert an animated character I get an error message and Storyline freezes. I...
DanielSchwar971
10 months agoCommunity Member
Here's a screenshot of the error.
- JoseTansengco9 months agoStaff
Hi Daniel,
Sorry to hear that you ran into this snag.
You'll want to make sure that you're working locally when making any changes to your project file. If you're already working locally, try repairing your Storyline 360 installation to address the behavior. Let me know if this works for you!
- DanielSchwar9719 months agoCommunity Member
Thanks, that seems to have worked. I created a new file and inserted a character. It flashed the error but inserted the character. I then saved it to my local drive and was able to insert other characters.