Forum Discussion
Can't open 360 photo
Did this issue ever get a solution? I was able to add markers and edit 360 photos about two months ago, but now it just shows the loading screen and never lets me edit the 360 photos.
Hi ShannonMcPage and CarlFink1,
Thanks for reaching out about this!
Could you please update to the latest version of Storyline 360, Build 3.127.38181.0, which was released today? This update includes a fix for an issue where inserting, editing, or adding hotspots to 360° images could cause errors while authoring or cause published courses containing 360° images to freeze.
If you’re still experiencing the issue after updating, please open a support case so our engineers can take a closer look at what’s going on!
First try, the latest build does seem to fix the problem.
Thanks.
