Forum Discussion
Can't open 360 photo
Hi, I have two problems with a 360 degree photo. SL 360, Edge browser, Windows through VMware, photo is a .jpg generated by Chatgpt.
I can insert the image, I can't see it when I preview a slide ...
Hi ShannonMcPage and CarlFink1,
Thanks for reaching out about this!
Could you please update to the latest version of Storyline 360, Build 3.127.38181.0, which was released today? This update includes a fix for an issue where inserting, editing, or adding hotspots to 360° images could cause errors while authoring or cause published courses containing 360° images to freeze.
If you’re still experiencing the issue after updating, please open a support case so our engineers can take a closer look at what’s going on!
First try, the latest build does seem to fix the problem.
Thanks.