Forum Discussion

AdamYerkie's avatar
AdamYerkie
Community Member
11 years ago

Can't open player properties

Whenever I click the Player button, either in a new or existing project, nothing happens. The window does not open, so I am unable to edit the properties. This started happening in the middle of a project, no idea what caused it. 

 

Reinstalling is a huge pain at my company, and I shouldn't need to anyway. Can anyone offer a solution? I tried clearing the cache without any luck.

13 Replies

  • FredGood's avatar
    FredGood
    Community Member

    Exact same issue/fix today, THANK YOU for the solution!!! 

     

  • Wonderful news, Fred! I'm glad that this thread and Ashley's solutions were of help to you today! We love to hear this feedback! 

    Feel free to reach out in the E-Learning Heroes Community with any future questions or discoveries you'd like to share! 

    Have a great start to your day, and happy authoring! 🎉