Forum Discussion
Can't Open Storyline – Stuck in a Loop of Sign-ins and Launch Pad Redirects
For about a week now I’ve been stuck in an incredibly frustrating loop trying to open Storyline 360.
Here’s what happens:
I open Storyline.
It tells me to Sign In – even though I’m already si...
Hi yes, have been struggling with the sign-in issue for over three weeks now. I was told by Articulate support to contact our system admin for the network issue.
Hi, FathimaHarappan!
It looks like my teammate, Luiza, suggested you ask your network admin to open port 443, and add the domains in this article to your organization's allowlist. Were you and your team able to try this out? We're happy to continue troubleshooting, or move forward with a screen meet as Luiza offered, to get this resolved!