Forum Discussion
RenGomez
3 years agoStaff
Hi Phoebe,
Sorry for the trouble here! I suggest closing Articulate 360 entirely, including any instances running in the background, and then opening the desktop app again. You can do this by going to the Articulate icon in the taskbar and right-clicking to quit.
If that doesn't help, download and install the latest update, or connect with our Support Team for additional troubleshooting!