Forum Discussion
Can't upload photos to Rise 360
Hello,
I am trying to upload my own photos in my Rise lesson, but I keep getting an error message. I have tried .png and .jpg files and neither worked. I used one of the Rise templates and would l...
Hello Chino.
Thank you for your suggestions. It happens to all images I try to upload anywhere in the course. I saved the logo file to my desktop, but it still didn't work. No long filename or special characters included.
I have already set up a case with your engineers, so hopefully, they will be able to help me. I also submitted a case with our internal IT team to see if it's a permission issue on our side. Don't know if that could be the case, but I'm desperate here!
Thanks, again, for your assistance.
This also goes for pdf files. Those aren't uploading, either.