Forum Discussion

PaXiong's avatar
PaXiong
Community Member
5 years ago

Caption bubbles cut off

I'm not sure why when I go to preview, the caption bubbles are either cut off or missing. What do I do? Current Storyline version is: V3.37.21614.0
storyline 360
RenGomez's avatar
RenGomez
Staff
5 years ago

Hi Erin,

I'm sorry you're seeing this same issue as well! A few questions to dig deeper:

  • Are you only seeing this when you preview your file, and not when you publish?
  • Do you have the Scale to fill browser window option selected in the Player Settings?

If you're able to share it, we'd be happy to take a look at your .story file and help you troubleshoot why this is happening. Feel free to connect with a support engineer with the link below.