Hi Lucy, and welcome to E-Learning Heroes! ✨
Thanks for reaching out! I am sorry that you were having a playback issue with your Storyline course when uploaded in Moodle.
May I confirm if you have tried to test your course in SCORM Cloud?
The best way to identify an LMS issue is to compare how your course behaves in an industry-standard testing engine. SCORM Cloud is the testing engine we use. It supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content. You can create a free account here.
This video shows how to use SCORM Cloud with your Articulate content.
If your course works at SCORM Cloud but not in your LMS, please open a support case with your LMS provider. They’ll know how best to help with LMS-specific problems.
If your course doesn't work in SCORM Cloud, I recommend you to work directly with our support team so we can further investigate the issue. Thanks!
