Forum Discussion
Change Owner in Rise
My coworker created a course in Rise (therefore he is the owner). He is now leaving our department. Is there a way he can change the owner of the course to me?
- LauraWinzenCommunity Member
We're not seeing a Transfer link when we hover over a collaborator's name.
- LauraWinzenCommunity Member
Yes, it's the owner who is trying to change that but the Transfer link is not appearing for her. Collaborators can't even get to the Collaborator menu.
- StefanieLawlessPartner
Hi Liza!
Check out this Articulate article: https://community.articulate.com/series/157/articles/rise-working-on-a-course-with-other-team-members#transfer
I hope that helps!
Stefanie
- KarlMullerCommunity Member
Transfer only appears beside the name of the current course owner, as only the current owner can transfer the course to another team member (collaborator).
- FayPenningCommunity Member
You also have to have at least one collaborator assigned.
- KarlMullerCommunity Member
Hi Fay,
That is correct. You can only transfer ownership to another team member that is currently a collaborator on that course.
And if the new owner is not yet a collaborator on that course, they need to be added first.
- KarlMullerCommunity Member
So you don't see this at all when you hover over the name of the course owner?
- LauraWinzenCommunity Member
She says no, she does not see that. She is using Chrome. Would the browser make a difference?
- KarlMullerCommunity Member
I'm using Chrome so that does not seem to be the issue.
- LauraWinzenCommunity Member
Nevermind, she was hovering over the collaborator, not the owner. It's tough being the middleman on these things. Thanks!
Thanks for helping Laura out here, Karl! :) Glad you got this figured out.
- AnandMalathkarCommunity Member
Hi, I have a similar situation but in my case the owner of the file is no longer with the company. As a Collaborator I can make the changes to the file but I do not see any options on top right corner. How do I take the ownership of the file?
- AnandMalathkarCommunity Member
- KarlMullerCommunity Member
Have you looked at this thread:
https://community.articulate.com/discussions/rise-360/new-in-articulate-360-teams-transfer-content