NEW IN ARTICULATE 360 TEAMS: Transfer Content

Already used this, very quick and simple :)

I'm so happy we could help! ☺️

Could the function also move user created content to other members of the team, without removing user? That could also be useful. Sure it can be done today with copy / share and delete on each content. But i like the one button click  "move account content" approach.

That's an interesting idea! Right now, there isn’t a way to do that in Rise 360. Would you be up for logging a feature request to tell us more about your specific needs?

In the meantime, if there’s anything else I can do to help, please let me know! 

Awesome first step....now I think we need to go further. How about an option where every Rise course created  by the team can be accessed by everyone else on the team by default?

Exactly what I just requested.

Absolutely agree with M. Bosscher. That would make team management of courses simple and secure.

Agreed, m y colleague is away on long service leave and I need to access one of her courses so this function would be really helpful and secure 

Thanks for chiming in, folks! We'll let you know here if we make enhancements to managing content at the team level.

I would also suggest that the feature not be buried underneath the "X" - that's scary! It looks like you're removing the user and there's no indication of future options AFTER you've selected to remove the user. I'd love to see "re-assign content" from a type of settings menu (though I get that this right now is a account removal option only, not just a transfer from user to user option in general). Perhaps some help text that says "Remove user and transfer content" when you scroll over the "X" option?

This would be awesome, now it takes alot of time adding collaborators, especially when moving form 1 single use account to a teams account.

Adding an option that all team members can work and see the course in their dashboard by default would be perfect.

A word of caution from a freelance ID to teams account admins: If you're not providng your team member an account that will only be used for your business (e.g., inviting them to work with you from their personal account), make sure you select DO NOTHING when the time comes to end the working relationship.

I had a client accidentally take over all of my work done over 2 years for different clients, including my eportfolio. It took over 2 weeks to get it all back, requiring help from Articulate's senior-level support. This was a huge setback for me in terms of time. Luckily, I didn't run into any issues with clients, but I could easily have run into legal issues regarding NDA-protected/sensitive information.

She can add you as a collaborator/course owner.

Hey folks! I wanted to pop in and share this article: How Freelancers Work With Articulate 360 Teams.

If you're a freelancer looking to join a client’s Articulate 360 team, be sure to follow those steps to preserve your personal Articulate 360 content! 

Let us know if you have any questions about that workflow! 😁

@Crystal Horn, is there any timeline when this feature would be added?

Hi, we have a team member who is leaving, and he is being removed from the account, and his free seat is then being allocated to his replacement. His replacement would like to inherit his content. How do I do this, as I cannot transfer the content to a user who does not yet exist?

Please help!

Hi Ranraj,

Right now, we don't have plans to make enhancements to managing content at the team level in an upcoming Rise update. If that feature is added to our immediate roadmap, we'll let you know!

Great question, Software License!

You can transfer Rise 360 content to any user or admin on your team. If the new person hasn’t joined your team yet, assign them to a user seat or add them to your team as an admin. When they accept your invitation to join the team, you can transfer content to them.

If you transfer content to an admin who isn’t assigned to a user seat, the admin automatically takes the seat vacated by the user you removed. 

Let me know if that's helpful!

So I have a question here. Maybe its a bug, I don't know...Is it possible to have Rise content maintain export settings when transferring content from one developer to another? 

I ask because recently, I took over a few courses from an ID who left our organization.  I know for a fact that the original courses were set up using SCORM 2k4/4th Ed. (I've already checked the zip files from a previous export) but when those courses were sitting in my account, the export settings defaulted back to SCORM 1.2.  

Is there a better method of transferring a course from one developer to another while maintaining course settings?  I realize this might be a small "nit" but in this situation, I've got quite a few courses that I've inherited and every single one of them needs to have the export settings reconfigured.

Hi Rob! Thanks for telling us what would make your work more efficient. I'll share your needs with the team, and we'll let you know if this behavior changes!

Due to a department amalgamation I will be becoming a member of a new team. How can I transfer my content from my old team to my seat in the new team?

Hi David!

Will you be using the same email address on the old team and the new team? If so, follow these steps:

1. Ask your team admin to remove you from the original team. 
2. When the admin sees this prompt, choose the third option, Do Nothing.
   
3. Now the admin of your new team can add you to a seat using the same email address.
4. Once you're on the new team, you'll have full control of their Rise 360 courses and Review 360 projects again.

Let me know if you run into any snags along the way!

I have a related question. I have a deadline today and I need to publish a group of courses. The "owner" of the courses is unexectedly out of the office for extended medical leave. I do not have the correct permissions to copy or publish the files. We do have teams. Is there a way for someone internal to transfer ownership of the courses to me?

Thank you!