Forum Discussion

KarenGerfenG147's avatar
KarenGerfenG147
Community Member
11 days ago

Changes to feedback master won't apply

I'm relatively new to using Storyline, but have been learning on the fly, watching tutorials, and following the community for the last few months. My issue is I customize the Feedback Master for layers, then Use the "Apply Layout" button, yet my customized layout doesn't get applied. When I view the FB Master, my customizations are there. What is going on? 

3 Replies

      • KellyAuner's avatar
        KellyAuner
        Staff

        Hi KarenGerfenG147,

        This sounds odd!

        Have you tried to preserve the feedback master? If it isn't currently being used by any layers in your course but you want to keep it for later use, you can preserve it.

        • Select the feedback master in the left panel, go to the Feedback Master tab on the ribbon, and click Preserve.
        • You can also right-click the feedback master and select Preserve Master.

        I'm also curious if this is happening with one file or multiple files. If it's occurring in a specific file, you can try importing the slides into a new project to see if that resolves the issue. Please let us know if this helps!