Forum Discussion
ValCeolin
3 years agoCommunity Member
Characters in bad resolution
I never had problem cropping the characters before. However, recently I updated my Storyline and when I crop a character it gets blurry in the preview version and in the browser. Then, I need to sav...
- 2 years ago
Hello everyone, thank you for your patience. Some good news, we just released Update 80 which addresses the quality issue in cropped characters. Follow the steps in this article to install this update.
Thank you,
Michael Marcos
Customer Support Product Liaison
JohnMorgan-c50c
Former Staff
Hi Val and Jeff,
I'm sorry you're having an issue with your characters becoming blurry after cropping them! This has been reported as a bug in the software. I'm adding your voice to the report. This conversation will be updated when there are any updates on this issue.
Thanks for reaching out!
JenniferRandolp
2 years agoCommunity Member
John, any workaround tips from Articulate? I've tried various export options and everything is blurry.