Forum Discussion
Characters in bad resolution
I never had problem cropping the characters before. However, recently I updated my Storyline and when I crop a character it gets blurry in the preview version and in the browser. Then, I need to sav...
Hello everyone, thank you for your patience. Some good news, we just released Update 80 which addresses the quality issue in cropped characters. Follow the steps in this article to install this update.
Thank you,
Michael Marcos
Customer Support Product Liaison
This has been a known issue for almost a year already...totally unacceptable to still not be resolved.
Cropping characters is a BASIC function...to have the result be unusable blurry images...and for Articulate staff to be giving workarounds using competing software is quite ridiculous.
We pay A LOT of money for this software...this needs resolved ASAP...before rolling out new and unnecessary new features.
