Forum Discussion
Characters in bad resolution
I never had problem cropping the characters before. However, recently I updated my Storyline and when I crop a character it gets blurry in the preview version and in the browser. Then, I need to sav...
Hello everyone, thank you for your patience. Some good news, we just released Update 80 which addresses the quality issue in cropped characters. Follow the steps in this article to install this update.
Thank you,
Michael Marcos
Customer Support Product Liaison
Hi Katie,
Welcome to the E-Learning Heroes community!
I'm so sorry to hear you're experiencing this issue. While I don't have an update on this currently, our team is looking into it, and we will certainly update this discussion if we have news to share. In the meantime, I see that you’ve reached out to our Support Engineers and are working with my teammate, Mark. You’re in great hands! We’ll continue the conversation in your support case.
