Check your internet connection message

Question

Hi I am getting this check your internet connection message and I am connected. This happens when I attempt to add audio to a layer. This is a new message it was working fine about an hour ago. Is there an outage somewhere?
&nbsp;

amandasouthw255 · Answer

https://www.articulatestatus.com/incidents/t1qvzyn8z1p1

laurenconnelly · Answer

Hi there, Sonja. I'm so sorry about the snag!
We're hard at work on a fix for this as we speak. I'll circle back here to let you know as soon as we're back up and running!
For up-to-the-minute updates, please subscribe to our Articulate Status Page: https://www.articulatestatus.com/

laurenconnelly · Answer

Hi all!
This issue has been resolved and we are back up and running! Please let us know if you run into similar issues.

Forum Discussion

Check your internet connection message

Related Content

Message for no-attempt Quiz question

Storyline 360: Using the Lost Connectivity Alert

Internet connectivity issue workaround

No Internet Connection Error when publishing from Storyline to Review 360

Offline error message

Signed into the dashboard, but the desktop app won't connect

XLF translated files error message

Lost Connectivity Alert When Connected to the Internet

Unable to connect. Check your internet connection and try again.

Job Competency Assessments in module, connect to LMS?

Recent Discussions

Would love to see examples of how you're using Storyline blocks in Rise

Issue with preview and editing CC

How to disable "Hit Enter Key to Advance Slide "

Advice wanted--How to make a text entry populate from existing trigger?

Publish Review links in Team folder by default - Feature Request