Forum Discussion
Clearing "Resume where you left off"
We are having the same issue. A lot of annual training requirements. We had to turn off the the resume option so learners aren't able to skip the whole training and still get credit. Now, understandably, learners are complaining that they cannot resume when they weren't able to finish. A solution would be highly appreciated.
Hi ANJAMETZ,
Your LMS is the one that saves the suspend data of your course, which is what it uses to resume the course at the point where the learner left off. Since the suspend data is managed by your LMS, you'll need to reach out to them to see if they can clear this data after a certain amount of time has elapsed to allow your learners to retake annual courses without resuming existing progress.
I recommend enabling the resume option for your course to allow your learners to save their progress and resume if they exit the course. Then, ask your LMS support team to clear the suspended data of your annual training at least once a year.
I'm not using a traditional LMS--no SCORM or any modern thing like that is in play for me. Yet the course is still able to resume, I suspect because of cookies sent to the browser. If that suspicion is correct, then I'm requesting a trigger or some other way that would let the course clear or reset the resume location. I would be very surprised if this was controlled by my LMS since our LMS is a home-brew thing with almost no features.
Hi RayCole-2d64185!
Thanks for following up!
I've relayed your feedback to our product team. We'll be sure to update you if we release a future enhancement to Storyline, that supports the functionality you've requested.
Have a great rest of your week!
I wanted to point out that one of the issues is that traditional LMS do not work for the large student population at Universities. Thousands of students and other lab workers who are often not employees need to be able to access a variety of specialty Health and Safety training modules - some are required, some are not but very useful to them- depending on the hazards they work with. These cannot be assigned by an LMS admin. The individual research groups (the PIs) need to manage who works with what. That's why our programmers built a custom app connecting the student to their research group's hazard profile. For compliance reasons, we need to track completion including non-employees.
