Hi all I am loving the new AI Text to Speech voices but have found an issue with the Closed Captions. The Closed Caption placeholders are not lining up or splitting where expected. Image 1 is how the closed captions are displaying for the voice to text. Image 2 or 3 are both examples of how I would expect the captions to display, with the placeholders aligned to speech. Either of these would be acceptable. Is anyone else experiencing this? Not sure if this is a bug or an enhancement request or if I'm missing something? Thanks all! Niki Stoyles

I've had the same issue no matter which voice I use. Even in your example, the captions don't break at the natural breaking points. For example, your third caption starts the next sentence near the end. It would be better for the captions to end at the end of the period and then begin the next caption with the next sentence. Most of my clients want it to work that way, so I have to manually clean them up. The next time I have an example of a dropped caption, I'll share it here, too.

Hi Eric,I just checked your file, and already found this: You see, the voice actually breathes in, and a new sentence starts. But the caption does not adhere to that fact. I would think that the caption would normally break at the end of the sentence, this would make reading the captions much easier and smoothly. This is, I think, what everyone means when posting about this bug?

Hello Eric. as commenter Laura stated, the example you posted actually makes our point - that the closed captions are not aligning with the natural breaks in the speech. I've attached a sample file in this post. The voice I am using is Matilda. The red arrows in the image here show where I would expect the captions to break but as you can see they are breaking at random locations.

Hi Iris and EricIris your example is exactly what I'm referring to! its almost quicker to add the closed captions from scratch rather than all the cutting and pasting to line up the captions withthe audio. Eric I did upload a file for your review where the captions (using the voice Matilda) are not aligned to the audio. It is attached to my post from October 21st.

I see the same thing with my closed captions. I would expect them to break at naturally stops and pauses in the audio, especially since the AI should know where those are based on the notes. I've also found some text gets left out of the captions completely - usually a phrase at the end of a sentence or a sentence near the end. I have to manually fix all the captions based on the issue you identified and the missing text.

Closed Caption issues with AI Text to Speech

21 Replies

Calibanker
Community Member
4 months ago
It's been a minute since I used this feature, and while I love the voices and auto-creation of the captions, it's disappointing the captioning is not aligned to the natural speech breaks. It's annoying, especially if you have to re-record to fix one word...

I am curious what it thinks it is aligning to...a certain # of words or? 🤔
ThomasReilly-c7
Community Member
1 month ago
I'm experiencing the same behavior. Love the AI voices but the automatic CC is not usable without an extensive amount of editing. I hope this feature gets re-worked to provide the output we're asking for. It would save so much time if the automatic CCs were actually usable. Especially when using AI voice for translated courses.
- KellyAuner
  Staff
  1 month ago
  Hi ThomasReilly-c7,
  
  Thanks for reaching out about this. I understand the amount of editing required can be very time-consuming. I've shared your feedback with our product team, so we'll update you here with any news!

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Closed Caption issues with AI Text to Speech

21 Replies

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