Forum Discussion
kristinaArg
7 months agoCommunity Member
Closed Captioning appears to be doubled
Hi,
This has been an ongoing issue with the last two projects I built in SL. It seems to be the case when I text-to-speech or add audio files. Can anyone help me troubleshoot this? Thank you!
kristinaArg
7 months agoCommunity Member
Thank you all for your responses! I will try the JS script, Nedim. And, I'll log a support case as well StevenBenassi .
- KellyAuner7 months agoStaff
Hi, kristinaArg!
I see you connected with my teammate, Carlo, in a case. If any users follow along, Carlo shared that after further review, it's been determined this behavior is expected. The reason the text shows as double is the closed caption outline cannot be turned off or disabled. We’re currently tracking requests for a feature to allow authors to toggle the closed caption text outline on or off. I hope this helps!
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