Forum Discussion
Closed Captioning being cut off in SL360 (but not SL3)
Hi there. I have hit a real roadblock and am hoping you can help or direct me to where I can find an answer. I am working on a project in SL3. It is special size (485x799) to help it look great in p...
Hey Dan,
Thanks for reaching out, and good call to connect with our Support Team as well. It looks like my teammate, Johnrey, reviewed your file and discovered a bug where:
Closed captions are hidden behind the player frame when a course is previewed in mobile portrait view.
This appears in Storyline 3 Update 12 and Storyline 360 Update 47 and later. As mentioned, your published output will work as expected, but adjusting the slide height can help as well. I'm sorry you're running into this, but we'll be sure to pop in here when a fix is in place.