Forum Discussion
Closed Captions not working in Storyline 360
Hello-
I noticed this topic has come up before. My course is not showing the CC option, even though I have the captions box selected in the player. Are there any ways to correct this issue?
Me...
Hi everyone,
I have some exciting news to share! We just released another update for Storyline 360. In Update 82, we’ve included important fixes and new features.
One of the fixes we’ve included is:
Closed captions in Google Chrome might not load initially or when resuming a course.
To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Have you set a trigger to display the caption when the timeline starts so they turn on or are you clicking the CC button and they are not displaying.
Thank you for your help. I have selected the Captions box under Controls in the Player for the course. In the player, it appears that it is activated based on the view in the player, but when I preview and publish the course, the captions are not available. I have not set up any triggers, but I didn't remember having to do that when I used captions in other courses?
Hi Meg
is the CC icon there and when you click it doesn't display the captions or the icon itself is not displaying?
