Forum Discussion
Color picker (eyedropper) doesn't work
Trying to pick a shape's border color to match other on-screen elements. The eyedropper only works in the dialog box. Once outside, the chosen color is black no matter what the eyedropper is over....
Hey there Martin!
Let's see if we can nail down why this is happening! No need to buy a new mouse just yet.
I'm also on a Mac with Windows 10 installed on a virtual machine. Here's a Peek recording of how the eyedropper tool works on my end.
Could you tell me...
- What version of Storyline 360 you're using?
- What version of Windows is installed in Parallels?
Thanks!
Alyssa
Many thanks for your reply.
I am using Storyline 3.17.16188.0 on Windows 10 using Parallels v13 (which was updated this morning).
As you will see in the Vimeo link I placed earlier in this post, my Mac is not responding the same way as yours. Since the update this morning, I note that the eye dropper is actually sampling the screen outside the dialogue box but not the pixels under the cursor!
(See new recording here: https://vimeo.com/277635008 )
I have also discovered more about the problem...
When the Mac is not connected to any external monitors, the colour picker works as it should. When connected externally, the eye-dropper seems to be displaced by a large amount (see in video) and does not behave as it should.
I would be very gratefiul for any feedback
