Forum Discussion

BrettBjorkquist's avatar
BrettBjorkquist
Community Member
2 years ago

Colors of imported videos changing in Storyline 360

Good afternoon. I've been using the product for years now with no issue, but as of a few days ago, when I import a video I clipped in Premiere Pro, the static image looks fine, but when I play the s...
storyline 360
BrettBjorkquist's avatar
BrettBjorkquist
Community Member
2 years ago

Thanks for the response Jose. 

Yeah, unfortunately it's not allowing me to publish. Any idea if I will have to rebuild the deck, or if the bug fix should just correct the issue? Meaning if I should keep working on this and a new training even though it looks off, so it's ready to go when the bug is corrected?

If they need anyone to test the fix, feel free to have them reach out. 

Brett Bjorkquist

brett@mrktmkr.com

JoseTansengco's avatar
JoseTansengco
Staff
2 years ago

Hi Brett, 

We're still working on the bug, but we'll let you know as soon as a fix becomes available. Here's a quick look at how we tackle bugs for your reference.

You don't have to rebuild your course since the bug only affects videos, but you can reach out to our support team here if you'd like us to look at your project file to see if we have any workarounds to share with you.