Forum Discussion
Comments disappear after hitting post
Hi,
Sometimes the comments suddenly disappears after hitting the post button. It's very frustrating specially when comments are a bit longer. I'm working with Chrome which is up-to-date. Is this s...
Hi Rebecca! I am sorry to hear you are experiencing a similar issue to Mark.
Are you also using Chrome when this happens? I would recommend clearing the cache of the browser you are using to see if that will help. This article details how to clear the browser cache for all major browsers.
Please let me know if this resolves your issue, or if you need additional assistance.
Thanks for checking Andrea. I am using Chrome. I did clear my cache and it "kind of" helped - the comments eventually showed on the slide, but it was not immediate. I would go to the 'feedback' tab and I can see them there. Then (eventually) they would show up on the slide. I suggested this fix to the program manager I've been working with but have not heard back from her. The build is on hold while we wait on more content. I will check back and share her results as soon as I hear.
