Forum Discussion
Comments Disappearing After Submission in Review 360
Hi,
I’m experiencing a problem with Review 360 where reviewers are posting comments, but these seem to disappear very quickly after being posted. While the reviewer believes they have submitted the...
I am also having this issue, so this issue still exists in Review 360 in April 2026. One reviewer posts like normal, believed they went to me and that they'd be visible, and they are gone. He followed the same process of clicking my shared link, entering email, typing a comment, and clicking Post just like other reviewer. I've sent him a Review Request to see if that offers a different process that works. I'll update if it does work.
Is there any update from Articulate on workarounds or when this bug will be fixed?