Forum Discussion
Issue with Comments Disappearing After Submission
While reviewing the Articulate 360 link, did you face any issue where after entering your email ID and submitting a comment, the comment does not get saved or got disappears?
1 Reply
Hi RanjeetTodkar-d,
That doesn’t sound like expected behavior. It would be helpful to learn a bit more about the setup and behavior you’re seeing.
A few questions that may help narrow this down:
- Which browser and browser version are you using when the comments disappear?
- Does the same behavior happen in another updated browser or in an incognito/private window?
- Is this happening consistently on the same Review 360 item, or across multiple review links?
You may also want to compare your setup against our supported browsers and browser settings for Review 360:
If the behavior continues, please feel free to open a support case and share the affected Review 360 link with our team so we can take a closer look.
