Forum Discussion

CasMaassen's avatar
CasMaassen
Community Member
8 months ago

Comments Disappearing After Submission in Review 360

Hi, I’m experiencing a problem with Review 360 where reviewers are posting comments, but these seem to disappear very quickly after being posted. While the reviewer believes they have submitted the...
Review 360
CasMaassen's avatar
CasMaassen
Community Member
1 month ago

Seeing that there are many others experiencing the same issue I assume the bug is still present. We have a couple courses coming up for review, and I would like to know if this bug has been fixed or what steps we can take to mitigate this issue. 

Is there any update from Articulate or the development team on a possible fix? LucianaPiazza​ 

Thanks!

  • KellyAuner's avatar
    KellyAuner
    Staff
    28 days ago

    Hi CasMaassen,

    I'm happy to jump in here. Currently, I don't have an update to share on this bug. We're reviewing the issue on a case by case basis while we determine a root cause. We'll be sure to update this discussion when we have news of a fix. We appreciate you working with us on this!