Forum Discussion
Comments Disappearing After Submission in Review 360
Please fix this bug as soon as possible; this issue is critical for our customers and us.
Sorry to hear you're experiencing this as well, SusanneHosek-4e! I've opened a support case on your behalf so we can learn more about your experience.
We'll continue the conversation in your case, so everything is in one spot!
I can see a feedback count of 5 in the top right corner. However, the corresponding comments do not appear in the comments panel.
The comments are only visible in the comment column after opening each individual chapter, but there is no longer an overview from the start.
Hi SusanneHosek-4e,
Thank you for the additional details and screenshot!
I checked and see that Luciana has opened a support case and is currently working with you. To help with the investigation, she's requested a Review 360 link along with some additional information about the behavior you're seeing.
If you haven't received her email yet, would you mind checking your inbox as well as your spam or junk folder for a message from Articulate Support?
If you don't see the email, please let me know and I'd be happy to help.
In the meantime, once you're able to share the Review 360 link, we can continue investigating the issue with you through your support case.
