Forum Discussion
Comments not coming through in Articulate 360 Review
My SME reviewed a Storyline course in Chrome and her comments aren't appearing in 360 Review. I've checked every version of this course and her comments are not showing up. I was able to post a comm...
Hi Jenna,
Thanks for bringing this to our attention! I'm happy to dig in with a quick clarifying question:
- When you try to access the comments through the email alert, does a number appear next to the Feedback tab?
- If not, we have an open bug where that feedback notification doesn't display the number of new comments, but the comments should appear in the feedback section.
- If your experience is different, are you comfortable with sharing the Review 360 link with us for testing? Here's the private case link to send it along.
I have this issue this morning, I have 30+ emails with comments from my SME but none are showing in the Review itself and the feedback number has not increased. The emails dont identify which slide they refer to so I am really struggling - can you help?
