Forum Discussion

BrettHendricks's avatar
BrettHendricks
Community Member
4 years ago

Completed course status resets in SCORM Cloud

I've got a SCORM 2004 3rd Ed test file I'm testing on SCORM Cloud. After speaking with support at SCORM Cloud I have been making sure to set my status as passed (not completed) and modifying scormdr...
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JoseTansengco's avatar
JoseTansengco
Staff
4 years ago

Hello,

Thanks for reaching out!

As per our engineering team, they took a look at this reported behavior and found that this is the correct behavior when the status is set to "Complete/Incomplete" and "Complete/Failed". To get around this behavior in SCORM Cloud, make the following changes to your uploaded course:

  1. Navigate to Course Properties

  2. Click on Compatibility Settings

  3. Look for the "Reset RunTime Data Timing" dropdown, and set it to Never

  4. Save the changes

  5. Launch the course

Hope this helps!