Forum Discussion
Completion issues with Rise courses
We have multiple learners across different instances experiencing the same issue:
A learner will work through their course and sees the sections checking off. Once they exit the course they are no...
Hey Valentino! Sorry to hear some of your learners are hitting this roadblock.
You mentioned that you tested the course in SCORM Cloud, is that right? When you tested there, was the completion status captured correctly? If so, that would point to this being related to SuccessFactors.
When learners report that completion status isn't reported in SuccessFactors, are they running into a particular error message? Have you noticed that they're using a particular web browser?
