Forum Discussion
Completion issues with Rise courses
We have multiple learners across different instances experiencing the same issue:
A learner will work through their course and sees the sections checking off. Once they exit the course they are no...
I am experiencing an issue very similar to Lyndon. We are using LearnDash as our LMS and uploading Rise 360 content using Grassblade xAPI. Completion is tracked based on a quiz at the end of the course.
Our issue: As a user completes the course each section is marked as complete. If they exit the course and reopen it they will start where they left off, however, all of the sections that had been completed now show only partial completion.
If they completely finish the course the LRS will show that the course is complete but if they re-enter the course they will find that no sections are shown as complete. Sometime it will restart the entire course so it appears that they have made no progress at all.
