Forum Discussion
BrianWiltz
7 years agoCommunity Member
Completion issues with Rise courses
We have multiple learners across different instances experiencing the same issue:
A learner will work through their course and sees the sections checking off. Once they exit the course they are no...
AlyssaGomez
5 years agoStaff
Hi Yuki! I'd like to put you in touch with our Support Engineers. They're well suited to troubleshoot issues like these.
I've opened a case for you, so you'll hear from the team soon!
- SteveWass-e71725 years agoCommunity Member
I agree it is a tough one to fix as once it has happened the status of the network etc. is not know - however if there is repeated occurence around a particular browser then the version and settings can be a good starting point.
Steve
Steve Wass
eLearning Team