Forum Discussion
Completion issues with Rise courses
We have multiple learners across different instances experiencing the same issue:
A learner will work through their course and sees the sections checking off. Once they exit the course they are no...
This intermittent issue is really a problem for us too. We use SuccessFactors as well. We all use Chrome as our browser; from corporate to all stores using the training system. A huge percentage of people are completing the course in question without an issue but then there are employee's here and there that can't seem to get it to complete no matter how many times they attempt it. I have checked all settings and they are set to count the number of pages viewed. I see no issues that would be causing some to get it done quickly and others to not be able to complete it without manual intervention.
This is so frustrating to us that we're about to stop using Rise and stay within Storyline since it didn't exhibit this issue when we were using it exclusively.
