Forum Discussion

SeanGainford-09's avatar
SeanGainford-09
Community Member
5 years ago

Continue Block set with "Complete the Content Above Before Moving On" not working

I created a custom drag and drop interaction and brought it into my Rise project. Right after that I created a Continue Block with setting "Complete the Content Above Before Moving On". However, the...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi Sean!

It looks like your Storyline block is a single slide, is that right? Be sure you include a "complete course" trigger on that slide. Here's how:

  1. Delete the current Storyline block in your Rise 360 lesson.
  2. Open the Storyline slide. 
  3. Determine when you want the Storyline slide to be considered "complete." For example, when the state of all shapes are "dropped", or something similar.
  4. Add this trigger: Complete course when [insert the appropriate condition here].
  5.  When you publish your Storyline course to Review 360, choose Track using complete course trigger.


  6. Add the updated Storyline block to your Rise 360 lesson.

Let me know if that works for you!

  • DanielleRyan-0c's avatar
    DanielleRyan-0c
    Community Member
    9 months ago

    I've got this issue, and it's still not enabling the continue button on Rise even though I have a complete course trigger when the learner clicks submit, and I have "track using complete course trigger" in the reporting and tracking options.

    I am having to leave the Rise 'continue' buttons fully enabled so that the learner can progress, but this will enable them to skip through without completing the exercises. Any suggestions would be much appreciated if anyone still monitors this? 

    I'll try a support case in a few days if not though!

    Thanks!

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      9 months ago

      Hello DanielleRyan-0c! Based on what you've shared, it sounds like you've set up the Storyline and Continue blocks correctly, so if they aren't working as expected, we'd want to see your file to test! Can you send a copy of your Rise 360 course to our team at support@articulate.com? We'll let you know once we receive it and begin troubleshooting.

      • DanielleRyan-0c's avatar
        DanielleRyan-0c
        Community Member
        9 months ago

        Hi Lauren, thanks for reply. I swapped them to 'continue' so that I could send the modules for review, but I'll add a reminder for myself to change them back, test it and send to support if they are still behaving the same way! It won't be straight away as I'm onto something else for now but will put it on my list. 

        Thanks for your help!