Forum Discussion
Continue buttons disappear in Rise 360
Hi there all! I am getting support calls regarding an eLearning in Rise 360, and have been able to re-produce the issue myself. When a learner navigates to a block they have already completed, the continue buttons disappear from the navigation and forces them to go to the menu to navigate back to where they were. This is confusing for the learner and not very user friendly. Has anyone else experienced this and is there a solution for it?
- KarlMullerCommunity Member
Hi,
What you are seeing is expected behavior.
Continue buttons will only appear the first time the student completes a Rise Lesson.
- AndreaKombrinkCommunity Member
Hi Karl, thank you for explaining this feature!
But regarding our customers, I guess it would be good, if the continue buttons would exist constantly.
So there should be at least an option, wether this behaviour is wanted or not.
- MarcoValencia-3Community Member
I would also like to see the "Continue" buttons continue to exist when a user revisits a page. It seems that the assumption with Rise is that users will intuitively know to scroll down, like it's a webpage, but this is not the case. With the exception of Rise 360 e-learnings, no other e-learnings uploaded to our Cornerstone catalog require the user to scroll down to engage with the content. Additionally, we want to make our e-learnings as user friendly as possible for ALL users, regardless of comfort with technology, and the "Continue" button at the bottom of a screen (especially in the stepped Microlearning) is a terrific means of providing the user with clear direction on how to access the next slide in the training.
A more pressing issue I have found is that if I revisit the previous slide then return to the most recent slide that I was on, the "Continue" button will disappear, but the down arrow will not move me to the next slide, and I have to click where "Continue" used to be but no longer is. So we end up with an invisible continue button, and a training that won't progress until it is clicked. This is a significant issue folks. I'd be happy to walk anyone through this on my computer.