Forum Discussion
Control buttons hidden
You're right -- it's set at 150%, which apparently is "recommended" When I
try to change it, I get a warning -- see attached.
Hello Ellen,
Sorry to hear about the warning message when trying to change your workstation's "Scale" property. The screenshot of the warning message will be helpful, but your attachment did not come through. You might be attaching the screenshot via email. Please try using the Add Attachment button via E-Learning Heroes. We're happy to look into this for you!
- EllenSlavitz-1f7 months agoCommunity Member
I always seem to have trouble with the attachments. Attaching here. Thank
you.- JoseTansengco7 months agoStaff
Hi Ellen,
There's a possibility that your organization is blocking or removing any attachments in your response since your last one did not include any attachments either.
We recommend testing Replay 360 with the scale setting set to 100%, ignoring any warnings, to see if this fixes the issue for you. If it does not, please open a case with our support team here so we can take a closer look at your computer settings to see what's happening.