Forum Discussion

PayalTandon's avatar
PayalTandon
Community Member
14 years ago

Copy/Paste Images from one story to another

Is it just me or has someone else also seen this issue.  When I copy an image from a storyline file and paste it in another story file, all I see is the placeholder for the image.  The image does n...
storyline 360
PlusPortCT's avatar
PlusPortCT
Community Member
5 years ago

Hi,

We are experiencing this issue for 2 years already. We are using Storyline 360, and we update regularly. For some reason, images will sometimes not copy properly (empty image, or no backgrounds) and sometimes they will. Importing works though.

It happens with all kinds of projects. 

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hello M T!

    I can see how this would frustrating! It sounds like this is occurring in all kinds of projects and with multiple images. Are you copying the images from Storyline 360 projects or copying images from a website? I'd be happy to look more into this!

    I appreciate your help in troubleshooting this issue!

    • PlusPortCT's avatar
      PlusPortCT
      Community Member
      5 years ago

      Hi Lauren,

      Thank you for your response. I'm copying images or whole slides from other Storyline 360 projects. When I copy a whole slide to another Storyline 360 project, the text will copy just fine but images (JPG or PNG) will be empty sometimes. Sometimes it works but we have no clue when it works and when it doesn't work.