Forum Discussion

PedroPerez-b362's avatar
PedroPerez-b362
Community Member
6 years ago

Corrupted Thai characters on 360

Hello I´m working on a Thai course, and mos od the characters appears corrupted once I publish the course Did you notice this issue previously?   Thanks
Presenter 360
Studio 360
massimilianocar's avatar
massimilianocar
Community Member
6 years ago

Hi Katie, 

I have the same issue, the characters are ok in each slide, but after I publish the course the same characters appears corrupted or the accents on top of each letter are not displayed or they are in wrong position.

The font that I am using is Articulate, result is ok inside storyline bad after publishing.

I have tested arial unicode MS bad on slide and after publishing.

 

Massimo

LaurenDuvall's avatar
LaurenDuvall
Staff
6 years ago

Hi massimo!

It looks like we see a similar output on our end where Thai characters appear corrupted and displayed incorrectly. I'm adding your comments to our current bug report to update you when we release a bug fix for corrupted Thai characters. 

A few customers have shared a workaround is to disable Modern Fonts. Please let us know if this helps in your case as well!